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Creating a Payee - Person - Bill PayPay bge bill in person -
https://paynow7.speedpay.com/bgemobi/Standard/index.asp – BGE Customer Bill Pay
Baltimore Gas and Electric customers can make a one-time payment on their electric bill by utilizing the online bill payment services of Western Union Speedpay. BG&E allows customers several ways to make a payment and Speedpay is an option for customers online. There is however a fee for using this service which is $2 for residential customers and 3.2% for commercial customers.
Customers interested in using Western Union Speedpay can visit (https://paynow7.speedpay.com/bgemobi/standard/index.asp). The site is very easy to use requiring users to enter their account number which can be found on your billing statement.
Speedpay allows customers to pay by electronic debit from their personal checking or savings account and through credit card (MasterCard, American Express, Discover, or Visa). Payments made via Speedpay will post to your account typically the same day or the following business day.
For customers who are interested in saving the $2 each month that Speedpay charges you can easily setup an online account with BG&E and pay your bills at no additional cost from your account. There are also other features and options available to account holders such as setting up automatic payments from your bank account free of charge, receive your billing statement online, review your billing history, receive account notifications, and more.
The other traditional payment options are still available for customers such as paying in person, by phone, or via mail. The most convenient way that most people enjoy is paying their bill online. There are no lines to wait in, no closing times, no traffic to beat, and your payment is posted instantly.
Comcast bill pay
comcast bill pay Please call ahead to reduce your time out of your home. PO Box 34744 Seattle WA 98124. Go to Make a payment . Jan 04, 2021 · How to Cut your Comcast Bill. Pay Online. No one told me to contact collections. Pay your Comcast bill with Money Services and it’ll reach them faster than a mailed payment would. I swear, I think the reps just make things Accordingly, Comcast does not accept any responsibility for the content or use of any information obtained through EDGAR. Get started. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). If you have Fios TV and an IMG/TV Set-top Box, you can pay with your remote control! To pay your bill using your remote press Menu then select: Customer Support > My Account > Bill & Payment > Pay My Bill. Posted: (3 days ago) Pay online with My Account. If you manage multiple accounts, choose the bill you want to pay. There’s no one phone number for the retention department, but if you call their main number (1-800-XFINITY or 1-800-COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. bill pay. Step 1 Gather the bills you need to pay. If your policy is through Assurant you can also pay your bill online . 860. For Your Home. All online, available 24/7. Enroll Here. Sep 27, 2007 · It will make everyone’s job easier. On Comcast's homepage, one can scroll to the bottom of the page and then under the "Support" heading, click on "Bill Jan 21, 2014 · Comcast Cable stopped taking my monthly bill out of my account and I have been behind ever since. Accordingly, does Comcast offer payment extensions? Re: Bill extension Comcast doesn't accept post dated payments. 6. When enrolling in our payment portal, you may need to omit the leading 0 from the account number on your issued Payment Book. 25 LPA (yet to receive the offer) I have 7. Plus, you can now pay directly on our secure site! Get started with our new payment portal today, click PAY BILL to login or register for a new account. Residential Dumpster Rental. com. There are a few steps for you to get the discount. My Bill Details. Jun 26, 2019 · Xfinity Bill Pay – One Time Payment without signing in In the official website of Comcast Xfinity – www. Show text version. Try again to pay with online system two days later: Same problem! Fix it Comcast! Give up, call 800 number, where they tell you Dec 31, 2019 · It is one of the best apps for cash back. Find offices or authorized agents >. Nov 25, 2020 · Comcast is raising prices for cable TV and Internet service on January 1, 2021, with price hikes coming both to standard monthly rates and to hidden fees that aren't included in advertised prices. Pay using the key code from your current bill by calling the State Farm bill pay number 800-440-0998 (24/7). I lived in East Brunswick, N. Get the most out of Xfinity from Comcast by signing in to your account. Apr 07, 2020 · Comcast. Feb 06, 2019 · February 06, 2019. Pay My Bill
What's the average monthly electric bill for a three- or four-bedroom house?
Owning a house is a lot of work. You’ve got more appliances, more rooms to heat and cool, and more lights to remember to turn off. All this adds up to a whole lot less money in your wallet. In fact, the Energy Information Administration reported that the average residential monthly electric bill was $117.65 in 2018. Electricity costs vary widely by location; the average Hawaiian residential consumer spends $203 every month on electricity.
When you own a house, you have a lot of flexibility when it comes to lowering your electric bill.
Your electric bill is made up of a combination of energy-reliant devices and appliances. Your HVAC unit and refrigerator make up the majority of your charges, but smaller appliances such as lights, hair dryers, and televisions will begin to add up if you use them frequently.
With several small modifications or some big investments in the energy-efficiency of your home, you can see years of savings on your electric bill.
Proper insulation
When you own a house, one of the best long-term investments you can make to save money is proper insulation. You’d be amazed at the amount of heat that your house loses in the winter and gains in the summer when it lacks adequate insulation. Household insulation materials work to combat conductive heat flow so that you stay comfortable without needing to blast your heater or AC. Insulation can also benefit your hot water heater and pipes. R-8 insulated jackets for hot water heaters can help reduce heat loss by 25-45 percent, saving you 4-9 percent in heating costs.
Get clean energy and lower power bills.
Check availabilityMore efficient appliances
Another great option is replacing your older appliances and devices with ENERGY STAR-certified appliances. An ENERGY STAR-qualified appliance uses 10 to 50 percent less energy than a standard appliance. Because appliances generally make up 20 percent of a household’s energy use, ENERGY STAR appliances can save the average consumer $80 per year in energy costs compared to standard household appliances. We’ve included some of ENERGY STAR’s best picks for 2020, with their annual energy usage.
- Standard Refrigerator: Beko BFBF2412WH (294 kWh)
- 50” Television: AVGO NN42Z (83.7 kWh)
- Standard Clothes Washer (4.3 cubic feet): Electrolux EFLW427** (60 kWh)
Idle energy use
You can also change some habits to lower your electric bill. Cutting down on what’s called phantom load is a great measure to take. Whenever your electrical devices are plugged into an outlet, even if they are turned off, they are still using power that gets charged to your electric bill. Ten percent of residual energy usage is from this standby power that we don’t even realize we’re using. This costs the average household $100 every year.
You can use smart power strips to reduce this unnecessary energy usage or you can simply unplug devices that you’re not using. Smart strips are a great way to save energy wasted by the devices you use most or those that are difficult to disconnect from power.
Get clean energy and lower power bills.
Check availability
BGE Customer Payment Channels – Current State, Conversion Lessons Learned, and Future Opportunities Barry DeBald Senior Information Management Analyst Baltimore Gas and Electric Company Utility Payment Conference September 26, 2012 An Exelon Company Will it be smooth sailing for your payment systems as you implement your new core billing system? 2 Contents • • • • • BGE History Current Payment Channels at BGE System Conversion Challenges Enhancement Opportunities Next Steps 3 BGE History • Founded in 1816, BGE is the nation's first gas utility and one of the earliest electric utilities • 1.2 Million customers • Combined Gas and Electric Distribution Company • Exelon is our parent company • Electric Customer Choice (Deregulation) in 2000 • Retired Customer One DB2 environment in January 2012 • Oracle Customer Care and Billing (CC&B) implementation in Jan. 2012 4 Speaker’s Subject Matter Experience • • • • • • • • • 35 Years of utility experience Customer One implementation (CIS) Oracle Customer Care and Billing (CC&B) implementation Customer Self Service (CSS) implementation System Upgrades and Maintenance Customer Choice implementation Automated deposit implementation Outsourcing of remittance processing Electronic Bill Payment and Presentment 5 “ Because we’ve always done it this way…..” 6 Elimination of BGE tellers • • • • Teller functionality is not a BGE Core Competency. Company payment locations are costly. All other Maryland Utilities discontinued company tellers. With rates capped at this time, cost savings were critical to BGE’s bottom line. • This became an important BGE Achieving Operational Excellence (AOE) initiative. • On July 1, 2003 we successfully completed the BGE AOE goal of closing all of our BGE teller operations. • The lack of resistance for this closing underscores the success of our alternative payment methods. 7 Current Payment Channels at BGE 8 Description Location / Customer Access Annual Volumes BGE Drop Box / Field Payments / Internally Processed Payments Physical payments accepted and processed on an exception basis G&E Building / Customer premises 9,000 8,800 374,000 Walk In Payment Centers America’s Cash Express – 35 locations; Global Express – 355 locations Several Hundred Throughout Service Territory 850,000 Mail Payments Lockbox Physical checks processed at CITI Bank lockbox processing center P.O. Box Philadelphia, PA 5,200,000 Speedpay Telephone and Web Payments IVR – Automated Phone Payments 1,400,000 Online Banking EBPP / Checkfree Internet 2,200,000 BGE.com EBPP Internet 1,350,000 BGEasy Electronic ACH payments from customers One-time paper application 880,000 Electronic ACH Payments Payment consolidators / Corp to Corp Wires Internet 960,000 Payment Channel 9 Electronic Bill Payment and Presentment (EBPP) • BGE.com / EBPP payments accounts for approximately 50% of customer initiated electronic payments. • First EBPP offering was implemented in 2000, Second EBPP offering was implemented in 2006, Current offering in 2012. − Enhanced EBPP offering increased number of customers viewing and paying BGE bills online • EBPP is a green solution. • BGE has a 20% customer penetration rate which is attractive within the utility space. • Paper and postage savings have been significant; BGE has saved costs associated with processing / mailing of approximately 2,640,000 bills and envelopes annually plus the return envelopes and informational inserts. 10 Bill Payment Consolidators How Payment Consolidators work Consumer logs into their bank’s website and selects the online bill payment option Consumer selects biller to pay, enters payment amount and schedules payment for today or any future date Consumer information is verified against current BGE business rules Available funds and consumer information are validated on scheduled payment date Consolidator delivers payment information to biller on scheduled payment date Funds are deposited into the biller’s bank account 11 History – Credit Cards • Early 1990’s, BGE became a credit card “merchant” accepting Visa, MasterCard, American Express and Discover for final utility bills • We later began accepting credit cards for active accounts pending termination, current active accounts on Management appeal. Growth led to budget for discount/interchange fees to approach $1 million per year. • In 2001, we moved to the “convenience fee” model. The convenience fee model originally included Visa, MasterCard, Discover and American Express. Visa and American Express started enforcing “discrimination” clauses in contract not allowing different pricing for different payment channels at merchant locations. Many merchants had to drop Visa/American Express to keep a credit card offering or greatly increase price to customers. 12 Challenges to BGE Processing Credit Card In-House Fees • • • • • Interchange fees Discount fees Third-party application service provider (ASP) fees Bank Fees Fully loaded costs of accepting Credit Card is ~3.00% of transaction Data Breaches • Payment Card Industry (PCI) Compliance • Monetary damages due to data breaches • Sourcing to ASP transfers liability 13 Telephone and Web payments – Western Union/Speedpay • Speedpay is the vendor which processes all checks and credit cards by phone. • Customers can make payments through Speedpay via: − Phone / IVR 1-888-232-0088 − Intranet with BGE customer service representative − Internet – customer initiated payment • Customer contact center processes payments online when customers call in to make payment; Many of these payments are customers in arrears and are often seeking a payment plan which is processed by BGE call center representatives. • Field payments are also processed by Speedpay with the aide of collections department representatives. − Initiative is under way to have field representatives process payments through IVR with out the aide of collections department • $1.65 nominal fee compared to other utilities and other lines of business; Commercial payments cost customers 3.2% of transaction. 14 Conversion Lessons Learned • Retention of existing customer account numbers is the optimal solution. • Effectively communicating new account numbers to customers is a challenging process. • Never underestimate the power of a check – digit routine. • Check digit routines virtually eliminate the possibility of a payment going to the wrong account number because of transposed digits. • Without a check – digit routine, even one account number digit off can cause the payment to be placed on another customer’s account. This one action impacts two customers and causes back office manual correction. 15 Checklists build understanding of conversion activities Issue Proposed resolution Owner/ Status Action date Bill ready e-mail text appended to advise of upcoming changes and need to re-enter banking information Updated file from Payment Vendor containing customers who received bills in the last 30 days. Mailing to Payment Vendor) customers who consolidate and thus will not get e-bill content Future scheduled payments – preferred solution Future scheduled payments – backup solution Last Bill Delivery e-mails sent Facilitate changes through Biller Console Rhea Lewis In progress 11/28/11 Afternoon change for e-mails starting 11/29/11 Payment Vendor to provide Barry / Payment Vendor Complete 12/2/11 Rhea Lewis working on mailing to describe customers alternatives to going back to paper bills Block scheduling of any payments beyond 12/27/11 Block scheduling of any future payments effective 12/6/11 December 29 (from the 12/28 evening last bill run of CIS Rhea Lewis In progress 12/15/11 Investigating 12/6/11 Investigating 12/6/11 Investigating 12/29/11 16 Continuity • The nature of projects carries with them an inherent fluidity of personnel. • As you learn of the roll-off of a project resource, formalize transition plans as soon as possible. • Transitioning activities to one person carries a risk of losing items in translation, particularly if the second party departs (It happened to us). • Contractors are a great resource; planning their knowledge transfer to company employees should begin early and be an on-going process. 17 Testing • Test thoroughly, resist the temptation to test ‘Vanilla‘ accounts and / or ‘Vanilla’ conditions. • Test with a reasonable number of accounts. • Volume testing is critical. • Regression test any time you make a change. • Don’t forget to ‘Live’ test when the system goes live. Test small payments of a dollar or so to select accounts to verify all the payment methods are operating smoothly across all channels. • Don’t assume that if the IVR is processing ACH payments correctly, the in-house EBPP ACH is processing payments correctly. 18 Enhancement Opportunities 19 Current Payment Channel Initiatives • Add Visa and MasterCard to our credit card offerings. • Implement a custom payment IVR exclusively for the use of our Field Collection Representatives. • Obtain Public Service Commission approval to stop accepting field payments from commercial customers. We anticipate completing the first two initiatives in Fall 2012. 20 Future Payment Channel Strategies Plan now for Generation Y payment preferences • Generation Y is considered the 18 – 25 yr old customer segment • Members of Generation Y prefer less costly self-service channels like online banking, ATMs and mobile banking • 2 in 5 Generation Y consumers have already tried mobile banking • Mobile banking security less of a concern to them • More likely to carry unlimited wireless phone plans • More likely to own a smart-phone (smart-phone owners are the most loyal mobile bankers) 21 Enhancement Opportunities – Future Social Networking sites • Add “How to Pay” info to BGE’s Facebook page, directing consumers to the IVR and/or internet site to make payments. • Advertise with a BGE logo and link to a payment option web page. This would come up on other profile pages so the user wouldn't have to come directly to the BGE profile page. 22 Future Initiatives • Monitor electronic payment options, social media sites and mobile banking to ensure BGE is a leading edge utility. • Mobile Payments – Enable phone applications and text payments. • Continue to listen to our customers requests for new payment options. 23 Contact Information Barry DeBald 110 West Fayette Street Baltimore, MD 21201 Telephone: 410-470-1035 E-mail: [email protected] 24 UMB ROAR
Rental and utility bill payment assistance - If COVID-19 has affected your ability to pay rent or utilities you may be eligible for assistance with current or past due payments. There may be help available through the Emergency Rental Assistance Program. Visit the website to find local agencies administering this program or call the Maryland Emergency Rental Assistance Call Center at 877-546-5595, Mon-Fri, 8AM-7PM/Sat, 9AM-4PM.
Fuel Fund - For those who need help with their energy bills and have already used OHEP or are over income for OHEP, Fuel Fund may be another option. The Fuel Fund of Maryland assists income eligible BGE customers with paying their utility bills after they complete OHEP (the person has received receipt of grants or has been denied for over income). They have recently instituted some new rules that impact process and eligibility to effectively respond to the pandemic. Visit the following pages for more info in English and Spanish. OHEP will accept applications from all U.S. citizens, qualified aliens, and ineligible non-citizens. In order to process an OHEP application for benefits, there must be at least one person who is an eligible household member. This link leads to OHEP's publicly available Operations Manual. You can find their "Alien Eligibility" Policy on page 85. You can also find more information from the OPC FY22 Community Resource Guide BGE Territory, or on their website.
Washington Gas contact issues: Many Washington Gas customers are experiencing difficulties getting in touch with their utility right now. If you are not having success connecting with Washington Gas due to long wait times or no response, you may consider filing a complaint with the Public Service Commission Community Affairs Division or contacting the Office of People’s Counsel for help.
To file a complaint with the Public Service Commission Community Affairs Division:
1) File a complaint online at www.psc.state.md.us
2) Download a complaint form at www.psc.state.md.us and mail it to Maryland Public Service Commission Community Affairs Division (6 St. Paul Street, 16th Floor, Baltimore, MD 21202) with any supporting documents. This complaint form has also been attached to this email.
Food Stamps/SNAP: Effective Ocober 1, 2021, individuals recieving Supplemental Nutirtion Assistance (SNAP) will see a change in their benefit amounts. The changes incluede a cost-of living adjustment and a discontinuation of the Federal Emergercy Allotment. If you have an active SNAP case, you will recieve a notice futher explaining the changes. The notice will be sent to you before October 1, 2021. Allotment amounts will vary on the household's specific circumstances. If you have any questions, please call 1-800-332-6347 or visit the DHS website.
Lifeline - Lifeline is a federal program that provides discounts for limited income consumers on their telephone and internet services. In Maryland the program is called Tel‐Life. You are eligible for Lifeline if you or your dependent meet one of the below criteria:
- Earn 135% or less of the federal poverty limit
- Participate in one of these programs: Food Supplemental Program (SNAP), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension or Survivors Pension, or certain Tribal Programs
For more information check out OPC’s Lifeline guide.
Emergency Broadband Benefit - The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more. As of May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Eligible households can enroll through an approved provider or by visiting https://getemergencybroadband.org.
UMB ROAR
Rental and utility bill payment assistance - If COVID-19 has affected your ability to pay rent or utilities you may be eligible for assistance with current or past due payments. There may be help available through the Emergency Rental Assistance Program. Visit the website to find local agencies administering this program or call the Maryland Emergency Rental Assistance Call Center at 877-546-5595, Mon-Fri, 8AM-7PM/Sat, 9AM-4PM.
Fuel Fund - For those who need help with their energy bills and have already used OHEP or are over income for OHEP, Fuel Fund may be another option. The Fuel Fund of Maryland assists income eligible BGE customers with paying their utility bills after they complete OHEP (the person has received receipt of grants or has been denied for over income). They have recently instituted some new rules that impact process and eligibility to effectively respond to the pandemic. Visit the following pages for more info in English and Spanish. OHEP will accept applications from all U.S. citizens, qualified aliens, and ineligible non-citizens. In order to process an OHEP application for benefits, there must be at least one person who is an eligible household member. This link leads to OHEP's publicly available Operations Manual. You can find their "Alien Eligibility" Policy on page 85. You can also find more information from the OPC FY22 Pay bge bill in person Resource Guide BGE Territory, or on their website.
Washington Gas contact issues: Many Washington Gas customers are experiencing difficulties getting in touch with their utility right now. If you are not having success connecting with Washington Gas due to long wait times or no response, you may consider filing a complaint with the Public Service Commission Community Affairs Division or contacting the Office of People’s Counsel for help.
To file a complaint with the Public Service Commission Community Affairs Division:
1) File a complaint online at www.psc.state.md.us
2) Download a complaint form at www.psc.state.md.us and mail it to Maryland Public Service Commission Community Affairs Division (6 St. Paul Street, 16th Floor, Baltimore, MD 21202) with any supporting documents. This complaint form has also been attached to this email.
Food Stamps/SNAP: Effective Ocober 1, 2021, individuals recieving Supplemental Nutirtion Assistance (SNAP) will see a change in their benefit amounts. The changes incluede a cost-of living adjustment and a discontinuation of the Federal Singapore bank with highest savings interest rate Allotment. If you have an active SNAP case, you will recieve a notice futher explaining the changes. The notice will be sent to you before October 1, 2021. Allotment amounts will vary on the household's specific circumstances. If you have any questions, please call 1-800-332-6347 or visit the DHS website.
Lifeline - Lifeline is a federal program that provides discounts for limited income consumers on their telephone and internet services. In Maryland the program is called Tel‐Life. You city national arena vgk practice schedule eligible for Lifeline if you or your dependent meet one of the below criteria:
- Earn 135% or less of the federal poverty limit
- Participate in one of these programs: Food Supplemental Program (SNAP), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension or Survivors Pension, or certain Tribal Programs
For more information check out OPC’s Lifeline guide.
Emergency Broadband Benefit - The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more. As of May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Eligible households can enroll through an approved provider or by visiting https://getemergencybroadband.org.
BGE was the first gas utility in the United States, starting in 1816. Two centuries later, BGE is still a leader in energy innovation. BGE is the largest electric and natural gas utility company in Central Maryland serving over 1.25 million residential and business customers and 650,000 gas customers.
BGE Pay My Bill Online
From the BGE homepage, click on “Pay Bill” on the top navigation bar.
https://www.bge.com/Pages/default.aspx
- From the next screen, click on “Make a Payment” to schedule an online payment from your credit card or bank account.
https://www.bge.com/MyAccount/MyBillUsage/Pages/PayMyBill.aspx
- The login screen will appear. You can sign in with your existing username and password, choose to pay as a guest or register your account.
Pay as a Guest
If you’re not interested in creating an account or you simply don’t feel like logging into your existing account, you can choose to pay as a guest. You can make a one-time payment through this option, but convenience fees apply.
- Click “Pay as a Guest”
https://secure.bge.com/pages/login.aspx?TYPE=33554433&REALMOID=06-76ce6f93-f73a-4caa-8ad5-878bc29bc196&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-YDoKlkq%2fXSBdxkt46JxJ7icT8zL4oqsgeBy%2bdgHVZDXYztTA748lsvrPv2OUhIGe&TARGET=-SM-https%3a%2f%2fsecure%2ebge%2ecom%2fMyAccount%2fMyBillUsage%2fPages%2fSecure%2fScheduledPayment%2easpx
- Enter your phone number
- Enter the last 4 digits of your Social Security Number, Business Tax ID, or BGE Pin
- Click “Continue”
- Follow the instructions on screen to enter your payment
Register for an Account
If you’d like to create an account with BGE to view your current account balance, schedule automatic payments or view your payment or billing history, click the “Register” button from the Make a Payment page.
https://secure.bge.com/pages/login.aspx?TYPE=33554433&REALMOID=06-76ce6f93-f73a-4caa-8ad5-878bc29bc196&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-YDoKlkq%2fXSBdxkt46JxJ7icT8zL4oqsgeBy%2bdgHVZDXYztTA748lsvrPv2OUhIGe&TARGET=-SM-https%3a%2f%2fsecure%2ebge%2ecom%2fMyAccount%2fMyBillUsage%2fPages%2fSecure%2fScheduledPayment%2easpx
From the next screen, choose whether you are a residential or business customer, property manager, or new construction.
Then, enter all required information to verify your account, such as phone number, Social Security Number or BGE PIN.
BGE Pay My Bill – Other Ways
You can pay by phone, by mail, by automatic payment and even in person.
Pay by Phone with Debit, Credit or Your Bank Account
- Call us at 1-888-232-00-88
- Residential customers pay a convenience fee of $1.50.
- Commercial customers pay a convenience fee of 2.6% of the payment amount.
Pay by Mail
Make checks or money orders payable to BGE and include your account number on your check. Allow one week for delivery. Use your bill payment return envelope or send your payments to:
BGE
P.O. Box 13070
Philadelphia, PA 19101-3070
Set up Automatic Payments
Schedule automatic payments out of your checking or savings account. Call 1-800-685-01-23 or email [email protected] to set it up.
Find an In-Person Payment Location
Visit this link to find a payment location near you.
www.bge.com – Pay Your Baltimore Gas And Electric Bill Online
BGE (Baltimore Gas and Electric)
Baltimore Gas and Electric Company is a gas and electric utility. It is the subsidiary of Exelon Corporation. It was founded on June 17, 1816. Rembrandt Peale is the founder of this company. Headquarter of this company is located in Baltimore, Maryland, United States. It is served throughout the Baltimore Metropolitan Area. It is one of the largest gas and electric utility in Maryland.
BGE (Baltimore Gas and Electric) Online Bill Pay Login
BGE supplies natural gas and electric in the United States. If you are a customer, then you can access your BGE account from your PC or from your mobile app. In order to pay your bills, you have to register first. In this article, we will explain to you how to register and how to login to your account.
Rates & Tariffs
BGE serves more than 1.25 consumers within Baltimore city and 10 central countries of Maryland. The company generates an affordable rate for all its consumers. If you wish to check the rates and plans of BGE, then you have to follow these instructions:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website of Baltimore Gas and Electric.
- Click on My Account from the menu.
- Then click on Rates & Tariffs.
- Here you can check your electric and gas rates. You can also compare the rates. For that, you have to login first.
How to Register for BGE Account
It is very easy to register for the BGE account. Through this portal, you can pay your bills. By following some very simple steps, you can easily complete the registration process. But for the first time, you may face some problems. In that case, you can follow these instructions to pay the bill:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will
- When you landed on the home page, on the right side of the page, you will see the Register Here button. Click on it.
- Choose your account type, whether it is residential or business, property manager or landlord and new construction.
- Enter your phone number.
- Enter the last 4 digits of your social security number.
- Then click on the Continue button.
- Then follow the prompts for every case and you will be registered.
After you register for your account, you have to login first. This way you can able to pay your bill.
How to Login
If you already have an account in BGE, then you easily login using your login credentials. You can follow these instructions to complete the process:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website of Baltimore Gas and Electric (BGE).
- On the right side of the page, you will see the login section.
- First, mechanics bank locations near me your Username.
- Then enter your Password.
- If you are using your personal device, then tick the remember username. Otherwise, keep the box remain unchecked.
- After that, click on the Sign In button.
How to Reset Forgotten Username
In any case, you forgot your user ID, then you can follow these instructions to recover your User ID:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website of Baltimore Gas and Electric (BGE).
- On the right side of the page, you will see the login section.
- Click on Forgot Username.
- Enter your phone number.
- Then enter the last 4 digits of your social security number.
- After that, click on the Continue button.
- Lastly, follow the instructions to complete the process.
How to Reset Forgotten Password
A password is a very important credential. Without the password, you can not access your account. So, you have to keep remember your password. if you forgot your password then you follow these instructions:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website of Baltimore Gas and Electric (BGE).
- On the right side of the page, you will see the login section.
- Click on Forgot Password.
- Enter your Username (Email Address).
- Then click on the Continue button.
- Then follow the instructions as they command.
How to Make Payment
There are several pay bge bill in person to make your BGE bill payment.
Online Payment:
You can pay your Baltimore Gas and Electric bill online. For that login into your account first. Then by clicking on the specific link, you can make your payment. You can pay from a bank account or credit card.
Pay as a Guest Online:
If you wish to pay your bill without login then you have to follow these steps:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website.
- Then click on My Account
- From there, click on Bill Pay.
- Then click on Pay as a Guest Online.
- Enter your phone number.
- Then enter the last 4 digits of your social security number.
- Then click on the Continue button.
- Then follow the instructions.
Automatic Payment:
Never miss any of the BGE bill payments. In order to use this service, you have to follow these instructions:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website.
- Then click on My Account
- From there, click on Bill Pay.
- Click on Automatic Payment.
- Then enter your Username.
- Enter your Password.
- If you are using your personal device, then click on Remember Username.
- After that, click on the Sign In button.
Also Read : Online Bill Payment Guide For EBMUD
Pay In-Person:
You can also make your payment in person. BGE has many locations where you can pay your BGE bills. In order to find a location, you have to follow these instructions:
- First, you have to visit the official website of BGE.
- Or, you can click on this link www.bge.com. It will take you to the official website.
- Then click on My Account
- From there, click on Bill Pay.
- Then click on Find a Payment Location.
- Enter your zip code and then click on the Search button.
Other Ways to Pay:
- Pay by Phone:
You can also make payments through your phone. For that, you have to call at 833-209-5245. You can make payment through your credit/debit card or bank account.
- Pay by Mail:
You can pay your bills through the mail. Send your payment with the required details at the following details:
BGE
P.O. Box 13070
Philadelphia, PA 19101-3070
Contact Info
Customer Service available from 7 a.m. to 7 p.m., Monday through Friday
Residential: 1-800-685-0123
Business:1-800-265-6177
TTY/TTD:1-800-735-2258
Customer Service Fax: 1-443-213-6017
Mailing Address
General: P.O. Box 1475 Baltimore, MD 21203
Payment: P.O. Box 13070 Philadelphia, PA 19101-3070
Other Programs & Services
Special Needs Customers: 1-410-783-5926
BGE Smart Energy Savers Program®: 1-877-685-SESP (1-877-685-7377)
Peak RewardsSM: 1-888-309-PEAK (1-888-309-7325)
Outdoor Lighting:1-410-470-9446 or 1-800-685-0123
Tree Trimming:1-800-685-0123
Construction and Remodeling:1-800-233-1854
Builders and Contractors:1-800-233-1854
Company Info
- Website: www.bge.com
- Mobile App: Not Available
- Telephone Number:
- Headquartered In: Maryland
- Founded: 1816 (203 years ago)
Reference Link :
www.bge.com
Источник: https://bankhub.co/baltimore-gas-and-electric-bill-pay/
What's the average monthly electric bill for a three- or four-bedroom house?
Owning a house is a lot of great southern bank balance inquiry. You’ve got more appliances, more rooms to heat and cool, and more lights to remember to turn off. All this adds up to a whole lot less money in your wallet. In fact, the Energy Information Administration reported that the average residential monthly electric bill was $117.65 in 2018. Electricity costs vary widely by location; the average Hawaiian residential consumer spends $203 every month on electricity.
When you own a house, you have a lot of flexibility when it comes to lowering your electric bill.
Your electric bill is made up of a combination of energy-reliant devices and appliances. Your HVAC unit and refrigerator make up the majority of your charges, but smaller appliances such as lights, hair dryers, and televisions will begin to add up if you use them frequently.
With several small modifications or some big investments in the energy-efficiency of your home, you can see years of savings on your electric bill.
Proper insulation
When you own a house, one of the best long-term investments you can make to save money is proper insulation. You’d be amazed at the amount of heat that your house loses in the winter and gains in the summer when it lacks adequate insulation. Household insulation materials work to pay bge bill in person conductive heat flow so that you stay comfortable without needing to blast your heater or AC. Insulation can also benefit your hot water heater and pipes. R-8 insulated jackets for hot water heaters can help reduce heat loss by 25-45 percent, saving you 4-9 percent in heating costs.
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Check availabilityMore efficient appliances
Another great option is replacing your older appliances and devices with ENERGY STAR-certified appliances. An ENERGY STAR-qualified appliance uses 10 to 50 percent less energy than a standard appliance. Because appliances generally make up 20 percent of a household’s energy use, ENERGY STAR appliances can save the average consumer $80 per year in energy costs compared to standard household appliances. We’ve included some of ENERGY STAR’s best picks for 2020, with their annual energy usage.
- Standard Refrigerator: Beko BFBF2412WH (294 kWh)
- 50” Television: AVGO NN42Z (83.7 kWh)
- Standard Pay bge bill in person Washer (4.3 cubic feet): Electrolux EFLW427** (60 kWh)
Idle energy use
You can also change some habits to lower your electric bill. Cutting down on what’s called phantom load is a great measure to take. Whenever your electrical devices are plugged into an outlet, even if they are turned off, they are still using power that gets charged to your seth wadley chrysler dodge jeep ram pauls valley ok bill. Ten percent of residual energy usage is from this standby power that we don’t even realize we’re using. This costs the average household $100 every year.
You can use smart power strips to reduce this unnecessary energy usage or you can simply unplug devices that you’re not using. Smart strips are a great way to save energy wasted by the devices you use most or those that are difficult to disconnect from power.
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Check availabilityBGE Customer Payment Channels – Current State, Conversion Lessons Learned, and Future Opportunities Barry DeBald Senior Information Management Analyst Baltimore Gas and Electric Company Utility Payment Conference September 26, 2012 An Exelon Company Will it be smooth sailing for your payment systems as you implement your new core billing system? 2 Contents • • • • • BGE History Current Payment Channels at BGE System Conversion Challenges Enhancement Opportunities Next Steps 3 BGE History • Founded in 1816, BGE is the nation's first gas utility and one of the earliest electric utilities • 1.2 Million customers • Combined Gas and Electric Distribution Company • Exelon is our parent company • Electric Customer Choice (Deregulation) in 2000 • Retired Customer One DB2 environment in January 2012 • Oracle Customer Care and Billing (CC&B) implementation in Jan. 2012 4 Speaker’s Subject Matter Experience • • • • • • • • • 35 Years of utility experience Customer One implementation (CIS) Oracle Customer Care and Billing (CC&B) implementation Customer Self Service (CSS) implementation System Upgrades and Maintenance Customer Choice implementation Automated deposit implementation Outsourcing of remittance processing Electronic Bill Payment and Presentment 5 “ Because we’ve always done it this way&hellip.” 6 Elimination of BGE tellers • • • • Teller functionality is not a BGE Core Competency. Company payment locations are costly. All other Maryland Utilities discontinued company tellers. With rates capped at this time, cost savings were critical to BGE’s bottom line. • This became an important BGE Achieving Operational Excellence (AOE) initiative. • On July 1, 2003 we successfully completed the BGE AOE goal of closing all of our BGE teller operations. • The lack of resistance for this closing underscores the success of our alternative payment methods. 7 Current Payment Channels at BGE 8 Description Location / Customer Access Annual Volumes BGE Drop Box / Field Payments / Internally Processed Tyra banks 1997 victorias secret Physical payments accepted and processed on an exception basis G&E Building / Customer premises 9,000 8,800 374,000 Walk In Payment Centers America’s Cash Express – 35 locations; Global Express – 355 locations Several Hundred Throughout Service Territory 850,000 Mail Payments Lockbox Physical checks processed at CITI Bank lockbox processing center P.O. Box Philadelphia, PA 5,200,000 Speedpay Telephone and Web Payments IVR – Automated Phone Payments 1,400,000 Online Banking EBPP / Checkfree Internet 2,200,000 BGE.com EBPP Internet 1,350,000 BGEasy Electronic ACH payments from customers One-time paper application 880,000 Electronic ACH Payments Payment consolidators / Corp to Corp Wires Internet 960,000 Payment Channel 9 Electronic Bill Payment and Presentment (EBPP) • BGE.com / EBPP payments accounts for approximately 50% of customer initiated electronic payments. • First EBPP offering was implemented in 2000, Second EBPP offering was implemented in 2006, Current offering in 2012. − Enhanced EBPP offering increased number of customers viewing and paying BGE bills online • EBPP is a green solution. • BGE has a 20% customer penetration rate which is attractive within the utility space. • Paper and postage savings have been significant; BGE has saved costs associated with processing / mailing of approximately 2,640,000 bills and envelopes annually plus the return envelopes and informational inserts. 10 Bill Payment Consolidators How Payment Consolidators work Consumer logs into their bank’s website and selects the online bill payment option Consumer selects biller to pay, enters payment amount and schedules payment for today or any future date Consumer information is verified against current BGE business rules Available funds and consumer information are validated on scheduled payment date Consolidator delivers payment m 2 ssd 128gb to biller on scheduled payment date Funds are deposited into the biller’s bank account 11 History – Credit Cards • Early 1990’s, BGE became a credit card “merchant” accepting Visa, MasterCard, American Express and Discover for final utility bills • We later began accepting credit cards for active accounts pending termination, current active accounts on Management appeal. Growth led to budget for discount/interchange fees to approach $1 million per year. • In 2001, we moved to the “convenience fee” model. The convenience fee model originally included Visa, MasterCard, Discover and American Express. Visa and American Express started enforcing “discrimination” clauses in contract not allowing different pricing for different payment channels at merchant locations. Many merchants had to drop Visa/American Express to keep a credit card offering or greatly increase price to customers. 12 Challenges to BGE Processing Credit Card In-House Fees • • • • • Interchange fees Discount fees Third-party application service provider (ASP) fees Bank Fees Fully loaded costs of accepting Credit Card is ~3.00% of transaction Data Breaches • Payment Card Industry (PCI) Compliance • Monetary damages due to data breaches • Sourcing to ASP transfers liability 13 Telephone and Web payments – Western Union/Speedpay • Speedpay is the vendor which processes all checks and credit cards by phone. • Customers can make payments through Speedpay via: − Phone / IVR 1-888-232-0088 − Intranet with BGE customer service representative − Internet – customer initiated payment • Customer contact center processes payments online when customers call in to make payment; Many of these payments are customers in arrears and are often seeking a payment plan which is processed by BGE call center representatives. • Field payments are also processed by Speedpay with the aide of collections department representatives. − Initiative is under way to have field representatives process payments through IVR with out the aide of collections department • $1.65 nominal fee compared to other utilities and other lines of business; Commercial payments cost customers 3.2% of transaction. 14 Conversion Lessons Learned • Retention of existing customer account numbers is the optimal solution. • Effectively communicating new account numbers to customers is a challenging process. • Never underestimate the power of a check – digit routine. • Check digit routines virtually eliminate the possibility of a payment going to the wrong account number because of transposed digits. • Without a check – digit routine, even one account number digit off can cause the payment to be placed on another customer’s account. This one action impacts two customers and causes back office manual correction. 15 Checklists build understanding of conversion activities Issue Proposed resolution Owner/ Status Action date Bill ready e-mail text appended to advise of upcoming changes and need to re-enter banking information Updated file from Payment Vendor containing customers who received bills in the last 30 days. Mailing to Payment Vendor) customers who consolidate and thus pay bge bill in person not get e-bill content Future scheduled payments – preferred solution Future scheduled payments – backup solution Last Bill Delivery e-mails sent Facilitate changes through Biller Console Rhea Lewis In progress 11/28/11 Afternoon change for e-mails starting 11/29/11 Payment Vendor to provide Barry / Payment Vendor Complete 12/2/11 Rhea Lewis working on mailing to describe customers alternatives to going back to paper bills Block scheduling of any payments beyond 12/27/11 Block scheduling of any future payments effective 12/6/11 December 29 (from the 12/28 evening last bill run of CIS Rhea Lewis In progress 12/15/11 Investigating 12/6/11 Investigating 12/6/11 Investigating 12/29/11 16 Continuity • The nature of projects carries with them an inherent fluidity of personnel. • As you learn of the roll-off of a project resource, formalize transition plans as soon as possible. • Transitioning activities to one person carries a risk of losing items in translation, particularly if the second party departs (It happened to us). • Contractors are a great resource; planning their knowledge transfer to company employees should begin early and be an on-going process. 17 Testing • Test thoroughly, resist the temptation to test ‘Vanilla‘ accounts and / or ‘Vanilla’ conditions. • Test with a reasonable number of accounts. • Volume testing is critical. • Regression test any time you make a change. • Don’t forget to ‘Live’ test when the system goes live. Test small payments of a dollar or so to select accounts to verify all the payment methods are operating smoothly across all channels. • Don’t assume that if the IVR is processing ACH payments correctly, the enslaved odyssey to the west steam EBPP ACH is processing payments correctly. 18 Enhancement Opportunities 19 Current Payment Channel Initiatives • Add Visa and MasterCard to our credit card offerings. • Implement a custom payment IVR exclusively for the use of our Field Collection Representatives. • Obtain Public Service Commission approval to stop accepting field payments from commercial customers. We anticipate completing the first two initiatives in Fall 2012. 20 Future Payment Channel Strategies Plan now for Generation Y payment preferences • Generation Y is considered the 18 – 25 yr old customer segment • Members of Generation Y prefer less costly self-service channels like online banking, ATMs and mobile banking • 2 in 5 Generation Y consumers have already tried mobile banking • Mobile banking security less of a concern to them • More likely to sbi bank debit card apply online unlimited wireless phone plans • More likely to own a smart-phone (smart-phone owners are the most loyal mobile bankers) 21 Enhancement Opportunities – Future Social Networking sites • Add “How to Pay” info to BGE’s Facebook page, directing consumers to the IVR and/or internet site to make payments. • Advertise with a BGE logo and link to a payment option web page. This would come up on other profile pages so the user wouldn't have to come directly to the BGE profile page. 22 Future Initiatives • Monitor electronic payment options, social media sites and mobile banking to ensure BGE is a leading edge utility. • Mobile Payments – Enable phone applications and text payments. • Continue to listen to our customers requests for new payment options. 23 Contact Information Barry DeBald 110 West Fayette Street Baltimore, MD 21201 Telephone: 410-470-1035 E-mail: [email protected] 24 Is Budget Billing for Your Utilities Right for You?
If you've ever had your budget busted by a larger-than-normal utility bill, then you may want to consider budgeting billing.
Budget billing means your utility company (like the power or gas company) will offer you a set amount due each month for a certain utility. To determine this amount, the company will add up the amount you spend last year on that particular utility, then divide that number by 12, assuming that your usage will generally stay the same.
While budget billing may seem to be a great idea to help you with your budget, carefully consider several things before you sign up.
Find Out What Happens If the Company Estimates Incorrectly
Take a look at whether or not you will be charged extra if you use can i overdraft my netspend premier card power than they planned. Usually, this overage amount will be due at the end of the year without any notice. So, if you do decide to sign up for budget billing, check to see if you'll owe money if you go over. If the answer is yes, be sure to set aside some extra money in December to cover it.
Alternately, ask what happens if you end up using less electricity, gas, etc. than the company estimated. Will you be reimbursed, or will that overage be applied to next year's billing cycle? Either way, it's good to know what your agreement says before signing up for a budget billing plan.
Look at the Monthly Fees
Examine all administration fees associated with the service. Many will charge a monthly fee. The fees can vary from company to company, but anything more than $2-3/month is likely too much. Keep in mind that all the company is doing is giving you an average monthly payment. They likely aren't saving you any money and is not something that should require a high monthly fee.
Many people will sign up for budget billing over the phone, but it's important to not verbally agree to budget billing without first seeing the terms in writing. You can tell the customer service representative that you need to talk it over with your partner and ask them to send you a copy of the terms and conditions and that you will call back if you choose to sign up for it. The company can mail or email you the information and it will give you more time to make the right decision instead of being pressured into it over the phone.
Carefully Read Your Contract
Consider the contract that you are signing. When you do this, you are signing up for at least a year. There may be complications if you have to move. You should look carefully at the expectations on this.
For example, you may need to pay extra if you move or if you have used more power than you have already paid for. If this is the case, you may need to set extra money aside or dip into your emergency fund to cover the difference.
Create Your Own Budget Billing System
Think about doing this yourself, without the charge, the contract, and the hassle. You can even budget the amount they suggested. Then roll over the additional amount from the lower months to cover the months where you use more power. This will help you to budget without spending money on administration fees. You can do this with any category where the amount you spend each month fluctuates. Either divide the amount you spent over the last year by 12 or budget the highest amount you spent last year for each month and then put the extra money into savings or towards your debt payment plan.
Make Your Decision Carefully and Monitor Your Bill
As with any contract, it's important that you fully understand what you are signing up for. There are advantages to knowing exactly what you will be paying each month, so it may be worth the added expense.
If you do sign up for budget billing, you may be tempted to simply pay your bill each month and stop worrying about it altogether. However, you could still be hit with a large bill at the end of the year. That's why need to monitor your power usage throughout the year to make sure that you are within your the estimated power usage, especially as you begin to reach the end of your contract. And if you are worried about the cost of your utility bills, you can work to lower them, like preparing your home for winter.
Updated by Rachel Morgan Cautero.