pge pay my bill by phone

In this process an applicant may be offered bill payment assistance, energy company subsidy program enrollment, and case management services. A Net Energy Metering (NEM) agreement allows PG&E to read your meter monthly and send you a How Do I Read My PG&E Bill Once My Solar System Is Running? The credit will lower bills by $41.82 for PG&E residential customers The Climate Credit is customers' share of the payments from the. pge pay my bill by phone

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Right before Thanksgiving, Andrea Sinclair got laid off from her job as an office assistant. In January and February, the San Jose resident said she got PG&E bills of $687.04 and $681.67, respectively, more than double what she’d ever paid.

“It just doesn’t make sense,” Sinclair said. “We’re barely making it, and now I don’t know how we’re going to survive.”

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Sinclair is one of many PG&E customers throughout the Bay Area and the state outraged over unusually high winter bills. The utility raised consumer electric prices twice earlier this year on the heels of a 13 percent hike for gas that went into effect in August.

That’s on top of high housing costs, rising food prices and gasoline once again creeping upward.

Julie Reynolds’ January PG&E bill was $584 for her 1,000-square-foot Oakland apartment — about one-third what she pays for rent. In February, it was $489. Her highest bill had been $300.

“It’s really killing my budget,” said Reynolds, who works as a representative renewing online memberships. “I used to be able to save a couple of hundred dollars a month, but now I’m not saving anything for a rainy day. I have to get my car smog checked, and I’m afraid of some bad situation where I’ll have to get something fixed.”

A 21 percent average increase in charges for customers who receive gas and electric service from December 2015 to December 2016 was a major cause for higher bills, according to Brandi Merlo, a PG&E spokeswoman. She said that, combined with damp and colder days this winter, fueled high heating bills.

“We know that higher-than-expected bills are frustrating and no one likes surprises when it comes to their bills,” Merlo said.

PG&E has said the cost increases were necessary to fund upgrades to its system, and that customers are still paying less than the national average for energy bills. The utility reported last month that it earned $675 million in the October-through-December quarter, more than double the profits of $247 million of the same quarter a year earlier.

She advised customers to go online to their PG&E account to monitor energy usage, and review whether they are using the best rate plan for their household. While there, they can learn about energy-saving tips and find out whether they qualify for a low-income discount program.

Sinclair got a low-income discount in January and February that reduced her bill $77 each month. She still owes nearly $1,400. She signed up for a $120-per-month payment plan for 12 months to avoid getting her utilities shut off. Sinclair and her partner live with their combined four children and her daughter’s boyfriend. Her son wasn’t living with them last year, but she said one more person doesn’t explain the hefty increase.

She said PG&E blamed the huge bill on the family’s use of space heaters.

“So now we’re wearing sweats, sweatshirts and socks, and my daughter is wearing gloves to bed,” Sinclair said. “We’re also taking the laundry to the laundromat to cut costs.”

Union City resident Linda Landavazo got a $616 PG&E bill in January, more than double last year’s.

“I was just trying not to let my heart pound too much,” says Landavazo, who works as a sorter for Amazon and a part-time driver for her aunt. “I don’t have the money for it to be honest.”

TURN, a statewide utility consumer advocacy organization, says it has received a flood of complaints and is trying to organize PG&E customers to attend the March 23 meeting of the Public Utilities Commission.

“It’s really important for customers to speak out,” said TURN spokeswoman Mindy Spatt. “We can’t fight the rates if the commission doesn’t know people are suffering.”

Sandra McKee got right on the phone to PG&E when she got a $700 shocker in January. A rep told her the utility had underestimated her usage for October, November and December. McKee said she couldn’t verify the readings because PG&E had switched out her meter. Furious, she went on Nextdoor, the social media sharing app for neighborhoods.

“I told people to be ready for a shock when they got their gas bills,” McKee said. “Other people started responding, but no one had anything as drastic as mine.”

Because of so many customer complaints, state Sen. Jerry Hill, D-San Mateo, directed his staff to research utility rates, usage, weather data and other information, using PG&E bills that customers provided.

“What we saw was that the charges were correct, but we did notice that the system itself was failing us,” Hill said.

PG&E uses a tier system to determine how much a customer pays. Each account gets a certain energy allocation under Tier One, the cheapest rate. Use more, you land in the pricier Tier Two, which costs some 40 percent more. So Hill has recommended, among other things, that PG&E and the PUC raise the cap for the lowest-priced tier in December and January to help reduce cost spikes. He also said the utility should have a better system of notifying customers when their usage is high before the bill comes out.

“This will not solve the problem, but it will make a modest improvement,” Hill said.

The PUC said in a statement that its staff was reviewing the factors contributing to the recent increases in gas bills. “Some of their recommendations mirror Sen. Hill’s report on how to reduce the likelihood of large spikes in the future and how to better educate utility customers on how to manage their bills,” the PUC said in a statement.

Yet some customers said they’re already as frugal as they can be with their energy usage, and their bills are still going up.

Debra Gooch’s bill went from $60 to $103 for her 600-square-foot Oakland apartment.

She has a chronic medical condition, and as a housekeeper was already having a hard time financially. To cut down on her energy usage, she’s been going to bed early, bundled up in a down jacket, ski pants, army socks and a hat with ear flaps. She said she even bought a kitty heating pad for her 19-year-old arthritic cat, Chita.

“In the morning, I wait to get up about 45 minutes before I have to go to work to escape having to turn on the frigging heat,” she said.

Corinne Allen had a 20 percent increase to $138 last month, with a low-income discount.

“The thing that drives me crazy is it’s not like we can go shopping around for another company,” said the Oakland pet sitter.

Margaretta Mitchell was stunned by her $700 bill, compared with $500 at the most last year. Like many frustrated customers, Mitchell, a self-employed photographer in Berkeley, suspects PG&E is hiking rates to pay the fines it incurred after the deadly 2010 San Bruno explosion. PG&E has denied that, saying the fines came out of shareholder money.

“We didn’t have any warning at all, it just happened,” Mitchell said. “It’s not fair.”

Источник: https://www.eastbaytimes.com/2017/03/09/pge-customers-seeing-red-over-rate-hikes/

PG&E to end suspension of disconnections for unpaid bills June 30

FRESNO, Calif. (KFSN) -- PG&E announced Wednesday its moratorium on disconnecting services for those who cannot pay their bills during the pandemic would end on June 30.

The moratorium was first issued in March 2020 and applied to both residential and commercial customers.

The utility company is now urging customers who have outstanding balances to work with the company to find assistance options before the customer protection program ends.

PG&E officials say they have offered payment plans to more than 1.6 million people and plan to continue to do so after the deadline.

The company said it wouldn't be immediately disconnecting electricity and gas right after June 30. Instead, it plans to offer a grace period for customers who are still unable to pay their bills.

Those who need to recertify for PG&E's assistance programs such as CARE, FERA or Medical Baseline Program will have throughout the year to re-enroll.

For more information, call 1-800-743-5000 or go to PG&E's website.

Источник: https://abc30.com/pge-unpaid-bills-financial-help-when-are-do-electric/10495526/

CARE/FERA Program

Our Assistance Programs Are Still Here For You

While temporary COVID-19 emergency response measures have ended, our commitment to our customers will never change. We can help you find other long-term assistance programs for your needs. Find Out More >

In addition, California Life Line is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit California LifeLine or visit Boostmobile's CPUC.

COVID-19 Rent Relief will help income-eligible households pay rent and utilities. To learn more, visit CA.gov Housing COVID-19 Rent Relief.

CARE and FERA Can Reduce Your Monthly Bills

Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:

California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.

Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.

Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.

Already applied?

Check Your Enrollment Status >

Tips to Complete an Application

Please provide your email address. We will send you an email with a tracking number acknowledging that we received your application. Please save the tracking number. If you do not have an email address, a tracking number is included in the Thank You notification which is provided immediately after an application has been successfully submitted.

Have a copy of your bill ready. Please input your name exactly as it appears on the bill. (For example, if the name on the bill is Doe, Jon X please enter the first name as Jon X with no period. Enter the last name as Doe).

Please wait from 15 minutes to 1 hour after applying to check your enrollment status.

Two Ways to Find Out if You Qualify

Option 1: Public Assistance Programs

You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:

  • Bureau of Indian Affairs General Assistance
  • CalFresh/SNAP (Food Stamps)
  • CalWorks (TANF)/Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • LIHEAP
  • Medi-Cal/Medicaid
  • Medi-Cal for Families (Healthy Families A&B)
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • WIC

Option 2: Household Income

Household Income for 1-2 People

As of June 1, 2021

CARE

Up to $34,840

FERA

Not Eligible

Household Income for 3 People

As of June 1, 2021

CARE

Up to $43,920

FERA

$43,921 - $54,900

Household Income for 4 People

As of June 1, 2021

CARE

Up to $53,000

FERA

$53,001 - $66,250

Household Income for 5 People

As of June 1, 2021

CARE

Up to $62,080

FERA

$62,081 - $77,600

Household Income for 6 People

As of June 1, 2021

CARE

Up to $71,160

FERA

$71,161 - $88,950

Household Income for 7 People

As of June 1, 2021

CARE

Up to $80,240

FERA

$80,241 - $100,300

Household Income for 8+ People

As of June 1, 2021

CARE

8 people: Up to $89,320
Each additional person: +$9,080

FERA

8 people: $89,321 - $111,650
Each extra person: +$9,080 - $11,350

If You’ve Already Enrolled

Recertification

Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.

Re-enroll

Post-Enrollment Verification

As a CARE program participant, you may be asked to verify that you are eligible.

Learn More >

Verify Now

The Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.


What is AMP?

AMP is a debt forgiveness payment plan option for customers with past due bills of $500 or greater which are 90 days of age or older.

How does AMP work?

The AMP program will forgive 1/12 of your eligible utility debt after each on-time payment of your current bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).

How do I know if my past due bills are at least 90 days old?

If the past due amount displayed on your current bill is greater than the sum of your previous two months’ bills, you most likely owe an amount that is at least 90 days old. You can also call 1-800-655-4555 to receive help in determining eligibility.

More

Where can I see my total past due amount?

Your most recent bill will display any amount past due at the time the bill was mailed. You can also call 1-800-655-4555 to receive help in determining eligibility.

What counts as an on-time payment?

An on-time payment is defined as payment that equals or exceeds the current monthly bill within 19 days of the bill date.

Where can I find information about AMP in SCE’s CPUC-approved tariffs?


Who is eligible for AMP?

To be eligible for AMP, customers must:

  1. be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program
  2. have total arrears of $500 or greater, some of which are at least 90 days old
  3. have been a customer of SCE for at least six months
  4. have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment

Unfortunately, Net Energy Metering (NEM), Direct Access (DA), and master metered customers are not eligible at this time.

Are NEM (net energy metering) customers eligible for AMP?

At this time, NEM customers are not eligible for AMP. These customers may be included in the future.

Are Direct Access (DA) customers eligible for AMP?

At this time, DA customers are not eligible for AMP. These customers may be included in the future.

More

Are master metered customers eligible for AMP?

At this time, master metered customers are not eligible for AMP. These customers may be included in the future.

Can I participate in AMP if I receive service through a Community Choice Aggregator (CCA)?

Yes, customers who receive service through a CCA can participate in AMP.


What amount is eligible for debt forgiveness in AMP?

For customers who meet the above eligibility requirements, the amount eligible for the AMP is the total account past due balance as of the enrollment date not to exceed $8,000.

What amount is ineligible for debt forgiveness in AMP?

Any new bills issued on or after AMP enrollment are ineligible and will be the responsibility of the customer.

Is there a cap or maximum amount eligible for AMP forgiveness?

The maximum eligible amount for AMP forgiveness per instance of customer enrollment is $8,000.

More

What if I owe more than $8,000 in arrears?

Because AMP is limited to $8,000, any arrears greater than $8,000 will be suspended while you are on AMP. You will only be required to pay your current bill while enrolled in AMP. You will not be required to make payments towards the balance of arrears greater than $8,000 while enrolled in AMP. Once you exit AMP, you will be offered a 12-month payment plan for any outstanding arrears that remain.

How many payments are necessary to complete AMP?

12 on-time payments. Additionally, after 12 on-time payments are made, your entire past due amount is forgiven up to $8,000.

What happens if I miss a payment?

You can miss up to two non-sequential payments, as long as you make up the missed payment by the next billing due date with an on-time payment of both the current bill and the missed bill. For example, you can miss a payment in March and pay both the missed bill (March) and the current bill (April) before the due date on the current bill. You cannot miss both March and April and make up both in May. This can occur twice during the 12 months you are on AMP. On the third instance, you will be removed from AMP.

What happens if I miss two sequential payments?

Customers that miss two sequential payments will be removed from AMP.

What happens to my arrears if I am removed from AMP due to missed payments?

If you are removed from AMP before reaching 12 on-time payments, there will be no impact to the debt already forgiven. For example, if you made 6 on-time payments before being removed from AMP, you will still have half your total eligible arrears forgiven. However, you will be responsible for any remaining debt that has not been forgiven.

Can I sign up for AMP again after being removed from AMP?

If you are removed from AMP, you are eligible to sign up again after a 12-month waiting period, provided you still meet the eligibility requirements. The waiting period starts the month after you are dropped from the program.

Can I sign up for AMP again if I complete the 12 on-time payments in AMP?

If you successfully complete the program, you may enroll again after a 12-month waiting period, provided you still meet the eligibility requirements. The waiting period starts the month after you complete AMP.

What other options are available to me if I am removed from AMP and still have outstanding arrears?

Customers that exit AMP with arrears will be offered a 12-month payment plan.

I am already on a payment plan with SCE. What happens to the payment plan if I enroll in AMP?

The payment plan will be replaced by AMP and you will have your eligible unpaid debt forgiven by making 12 on-time payments of your current bill.

Can I request a Budget Billing Plan (BBP) while on AMP?

Yes, customers can request a BBP while on AMP.

What happens if I receive Low-Income Home Energy Assistance Program (LIHEAP) assistance while on AMP?

LIHEAP assistance will be applied to the monthly bills and not the balance of the arrears. Any remaining LIHEAP amount will be held and applied to future monthly bills. 


*This information is meant as an aid to understanding AMP. It does not replace SCE’s CPUC-approved tariffs. Any inconsistencies between this material and SCE’s tariffs are unintended, and the tariffs prevail. Please refer to SCE’s tariff books for a complete list of terms and conditions of service.

Sub Metered Tenants

Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?

Or Apply by Mail

Apply Now

Non-Profit Living Facilities

Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.

Apply by Mail

Capitation Fee Program

Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?

Learn More

California LifeLine Program

If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.

Income Qualified and Want Solar? SCE Can Help

Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more

Источник: https://www.sce.com/residential/assistance/care-fera

Electric Department

What is Gridley’s Solar 2.0 Program?

The State of California allows electric utilities who’ve met a minimum threshold of solar production to implement a new solar buyback rate.  Gridley’s Electric Utility has exceeded the required threshold and is now offering to its residents the new Solar 2.0 Program.  All customer-generators (hereinafter referred to as Customer) who apply for interconnection ON or AFTER January 22, 2020, will be enrolled in Gridley Electric Utility's Solar 2.0 Program.  Current solar Customers and those who’ve applied prior to January 22, 2020, will remain on the Net Energy Metering (NEM) Program unless they choose to enroll in Gridley Solar 2.0.

How Does Gridley Solar 2.0 Work?

For all new solar systems that are approved and permitted, a multi-register electric meter shall be installed.  Following the meter installation, the Utility Billing Division will update your account to reflect the location has a Gridley Solar 2.0 multi-register metered account.  All energy (kWh) delivered and received after the customer serves its own instantaneous load shall be measured by the multi-register meter. This is a special meter which is certified to accurately record both the power used from the utility and the surplus generation sent back to the utility and is necessary for you to receive the full benefit of your solar system. When the solar system is operating during the day, it is possible to have times when the solar system produces more energy than the home is using. When this happens, the excess energy generated automatically goes through the multi-register electric meter into Gridley Electric Utility's distribution grid, and the excess energy generated will post as a credit on your monthly utility bill at the buyback rate of $0.045 per kwh.  . At other times of the day, your electric use may be higher than the solar system is producing and you must rely on additional power from Gridley Electric Utility. When this happens, the energy supplied by the City posts as a charge on your utility account, in accordance with the City Master Fee Schedule, that’s billed and due monthly.  The multi-register meter does not affect the quality of the electric power supplied. Customers installing solar will be assessed the cost for the new multi-register meter upgrade and installation if one is not already installed at the location.

Who Qualifies for Gridley Solar 2.0?

Your system qualifies if it is:

  • Applied for on or after January 22, 2020, and
  • A solar, wind, and/or solar/wind hybrid electric system, and
  • Located on the premises of the end user customer, where the customer’s own electricity demand is located, and
  • Interconnected behind the electric meter of record, and
  • Generating no more than 100 percent of the customer’s annual energy (kWh) usage but is less than or equal to 1,000 kW, as defined in Gridley Electric Utility’s standards for interconnection, and
  • Operating parallel with the City’s electric utility system, and designed to offset part of, but no more than 100 percent of, the customer’s meter of record total annual kilowatt-hour electric load.

What’s the Buyback Rate and Will My Electric Bill Really be Zero?

Customer generated kWh received by the utility shall be compensated at the Surplus Energy Distributed Generation (DG) Compensation rate of $0.045 per kWh. The DG rate is subject to revision by the City Council as energy prices and system requirements change.  All Gridley Solar 2.0 customers shall pay the same electric monthly basic service charges and other charges identified by state law and/or City ordinance as a mandatory charge according to the terms and conditions of the rate which would be assigned if they were a non-solar customer.  Your monthly electric bill will reflect these basic service charges in addition to any usage charges for the times your consumption was higher than your solar production. 

I Already Have Solar, Does Gridley Solar 2.0 Affect Me?                               

Effective January 22, 2020, existing NEM customers can choose to expand their current system size provided the kWh production does not exceed the previous 12 months usage as calculated using the PVWatts calculator found here: https://pvwatts.nrel.gov/.  NEM Customers can choose to expand their system size by up to 10 percent and remain on the NEM Program with its associated Surplus Energy Distributed Generation (DG) Compensation rate of $0.162 per kWh which is based upon the Tier 1 Energy Commodity Charge Rate as approved by the City Council. NEM Customers who choose to expand their system size in excess of 10 percent will be transferred out of the NEM Program in to the new Gridley Solar 2.0 Program and its associated Surplus Energy Distributed Generation (DG) Compensation rate of $0.045 per kWh.

Gridley’s Solar 2.0 Program applies to all Customers that apply for interconnection ON or AFTER January 22, 2020.  All new systems, and all existing NEM systems expanding more than 10% must complete the attached Interconnection Agreement and obtain the proper permits.  Existing NEM Customers who choose to expand by 10 percent or less shall obtain the proper permits to do so.

How to Enroll in the Gridley Solar 2.0 Program?

Click here for the Application for Solar Installations in Gridley

Click here for the Gridley Interconnection Agreement

The following Application Review Fees are due at the time of application submittals:

$160 - Photovoltaic/Solar Electric Generating Facility Rated at 10 KW or Less

$320 - Photovoltaic/Solar Electric Generating Facility Rated higher than 10 KW

For more information please contact City Hall at (530) 846-3631.

Источник: http://gridley.ca.us/government-and-departments/departments/electric-department

Billing error pays off for PG&E customer

OAKLAND, Calif. (KGO) -- An East Bay man was pretty happy when PG&E told him that he had been paying too much for his electricity and was getting money back, but when he didn't get back all he thought he was owed, he decided to call 7 On Your Side.

David Nelson's Oakland condo has all-electric appliances -- the stove, oven, even the heaters. So he expected a sizable electric bill, but nothing as high as what he received.

"We just assumed something was wrong but they could never tell us what it was," Nelson said.

He was paying well over $100 a month. He says he kept calling PG&E. The utility kept saying the charges were correct. This went on for years, until one day Nelson got a big surprise.

"There was no payment due and there was a credit of $1,199," Nelson said.

After all those charges, PG&E was giving him nearly &1,200 back. When he asked why, PG&E said, indeed, it had been overcharging him all those years.

"Their audit department discovered that the charge was wrong so that generated a credit for three years," Nelson said.

But PG&E only reimbursed him for three years. Nelson had been overcharged for seven years. He figured PG&E owed him around $1,600 more.

The utility said under state guidelines, it does not have to correct bills that are more than three years old.

"That's when I said, 'Well I will have to get 7 On Your Side involved,'" Nelson said.

7 On Your Side contacted PG&E and at first the utility agreed to give Nelson just $500 extra. However it turns out the case is much bigger than Nelson alone.

"There was a billing error that impacted Mr. Nelson and the entire complex," PG&E spokesperson Tamar Sarkissian said.

Sarkissian says everybody in Nelson's condo complex had been overcharged all these years -- not just Nelson. Residents in all 85 units will be getting money back too.

"We always want our customers to have a good experience and in this case we fell short and we do apologize," Sarkissian said.

All units here have permanent electric heating. That means they get to use more electricity before their rates jump to a higher tier. But somehow everyone had been listed as gas users, and was bumped to the higher rate.

"It's something we're investigating; we don't see these kinds of billing errors often," Sarkissian said.

And after our inquiries PG&E decided to waive the three-year limit for correcting bills -- everyone will get reimbursed for all years they lived there.

Nelson's expecting another $1,300 credit.

"Thanks to you guys because I don't think I would have got it without you guys," Nelson said.

If you have a permanent electric heating system you, too, are entitled to more electricity at the lower rate than are gas users. Check your bill. Look for the segment that tells your heating type. Make sure it's correct.
Источник: https://abc7news.com/utility-pge-power-bills/22020/

Frequently Asked Questions

A

Local programs. SCP develops and funds local energy programs to benefit our unique customer needs. For a growing list of programs visit our website at sonomacleanpower.org/customer-programs. In addition, SCP customers are still eligible for almost all of PG&E’s programs so SCP can focus on programs that can be targeted for our service territory. Got a great program idea, email us at [email protected]

More renewables. SCP’s mix of renewable energy sources for our default CleanStart service has half the greenhouse gas emissions compared to PG&E. SCP’s optional premium EverGreenservice is 100% local AND renewable This 24/7 service is the first of its kind in California!

Local reinvestment. In the past, over $200 million left Sonoma and Mendocino Counties each year to pay for electric generation. SCP helps redirect some of that money back into our local economy by contracting for local consultants and services. Since 2014, SCP has helped customers save tens of millions of dollars on their bills, has paid solar customers over $3 million for producing excess local renewable energy, donated over $2.1 million to non-profits, and offering incentives to customers fuel switch to clean electricity.

Local control. Prior to SCP, electric generation rates were set without any input from local customers. SCP’s Board of Directors’ are in charge of setting rates, which is done through a public process that gives customers local control and accountability.

New markets for renewable energy. SCP provides clean energy solutions that make a difference in the lives of our customers. Tapping a combination of sources—hydropower, geothermal, solar, biomass, and wind—SCP delivers clean power to communities throughout Sonoma and Mendocino counties. The majority of SCP’s renewable energy is purchased from power facilities in California.

Источник: https://sonomacleanpower.org/frequently-asked-questions

Electric Department

What is Gridley’s Solar 2.0 Program?

The State of California allows electric what is the capital of texas joke who’ve met a minimum threshold of solar production to implement a new solar buyback rate.  Gridley’s Electric Utility has exceeded the required threshold and is now offering to its residents the new Solar 2.0 Program.  All customer-generators (hereinafter referred to as Customer) who apply for interconnection ON or AFTER January 22, 2020, will be enrolled in Gridley Electric Utility's Solar 2.0 Program.  Current solar Customers and those who’ve applied prior to January 22, 2020, will remain on the Net Energy Metering (NEM) Program unless they choose to enroll in Gridley Solar 2.0.

How Does Gridley Solar 2.0 Work?

For all new solar systems that are approved and permitted, a multi-register electric meter shall be installed.  Following the meter installation, the Utility Billing Division will update your account to reflect the location has a Gridley Solar 2.0 multi-register metered account.  All energy (kWh) delivered and received after the customer serves its own instantaneous load shall be measured by the multi-register meter. This is a special meter which is certified to accurately record both pge pay my bill by phone power used from the utility and the pseg long island pay my bill generation sent back to the utility and is necessary for you to ken garff west valley ford west valley city ut the full benefit of your solar system. When the solar system is operating during the day, it is possible to have times when the solar system produces more energy than the home is using. When this happens, the excess energy generated automatically goes through the multi-register electric meter into Gridley Electric Utility's distribution grid, and the excess energy generated will post as a credit on your monthly utility bill at the buyback rate of $0.045 per kwh. . At other times of the day, your electric use may be higher than the solar system is producing and you must rely on additional power from Gridley Electric Utility. When this happens, the energy supplied by the City posts as a charge on your utility account, in accordance with the City Master Fee Schedule, that’s billed and due monthly.  The multi-register meter does not affect the quality of the electric power supplied. Customers installing solar will be assessed the cost for the new multi-register meter upgrade and installation if one is not already installed at the location.

Who Qualifies for Gridley Solar 2.0?

Your system qualifies if it is:

  • Applied for on or after January 22, 2020, and
  • A solar, wind, and/or solar/wind hybrid electric system, and
  • Located on the premises of the end user customer, where the customer’s own electricity demand is located, and
  • Interconnected behind the electric meter of record, and
  • Generating no more than 100 percent of the customer’s annual energy (kWh) usage but is less than or equal to 1,000 kW, as defined in Gridley Electric Utility’s standards for interconnection, and
  • Operating parallel with the City’s electric utility system, and designed to offset part of, but no more than 100 percent of, the customer’s meter of record total annual kilowatt-hour electric load.

What’s the Buyback Rate and Will My Electric Bill Really be Zero?

Customer generated kWh received by the utility shall be compensated at the Surplus Energy Distributed Generation (DG) Compensation rate of $0.045 per kWh. The DG rate is subject to revision by the City Council as energy prices and system requirements change.  All Gridley Solar 2.0 customers shall pay the same electric monthly basic service charges and other charges identified by state law and/or City ordinance as a mandatory charge according to the terms and conditions of the rate which would be assigned if they were a non-solar customer.  Your monthly electric bill will reflect these basic service charges in addition to any usage charges for the times your consumption was higher than your solar production. 

I Already Have Solar, Does Gridley Solar 2.0 Affect Me?                               

Effective January 22, 2020, existing NEM customers can choose to expand their current system size provided the kWh production does not exceed the previous 12 months usage as calculated using the PVWatts calculator found here: https://pvwatts.nrel.gov/.  NEM Customers can choose to expand their system size by up to 10 percent and remain on the NEM Program pge pay my bill by phone its associated Surplus Energy Distributed Generation (DG) Compensation rate of $0.162 per kWh which is based upon the Tier 1 Energy Commodity Charge Rate as approved by the City Council. NEM Customers who choose to expand their system size in excess of 10 percent will be transferred out of the NEM Program in to the new Gridley Solar 2.0 Program and its associated Surplus Comed pay bill online Distributed Generation (DG) Compensation rate of $0.045 per kWh.

Gridley’s Solar 2.0 Program applies to all Customers that apply for interconnection ON or AFTER January 22, 2020.  All new systems, and all existing NEM systems expanding more than 10% must complete the attached Interconnection Agreement and obtain the proper permits.  Existing NEM Customers td bank national association routing number choose to expand by 10 percent or less shall obtain the proper permits to do so.

How to Enroll in the Gridley Solar 2.0 Program?

Click here for the Application for Solar Installations in Gridley

Click here for the Gridley Interconnection Agreement

The following Application Review Fees are due at the time of application submittals:

$160 - Photovoltaic/Solar Electric Generating Facility Rated at 10 KW or Less

$320 - Photovoltaic/Solar Electric Generating Facility Rated higher than 10 KW

For more information please contact City Hall at (530) 846-3631.

Источник: http://gridley.ca.us/government-and-departments/departments/electric-department

CARE/FERA Program

pge pay my bill by phone Our Assistance Programs Are Still Here For You

While temporary COVID-19 emergency response measures have ended, our commitment to our customers pge pay my bill by phone never change. We can help you find other long-term assistance programs for your pge pay my bill by phone. Find Out More >

In addition, California Life Line is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit California LifeLine or visit Boostmobile's CPUC.

COVID-19 Rent Relief will help income-eligible households pay rent and south carolina state capitol. To learn more, visit CA.gov Housing COVID-19 Rent Relief.

CARE and FERA Can Reduce Your Monthly Bills

Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:

California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.

Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.

Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.

Already applied?

Check Your Enrollment Status >

Tips to Complete an Application pge pay my bill by phone

Please provide your email address. We will send you an email with a tracking number acknowledging that we received your application. Please save the tracking number. If you do not have an email address, a tracking number is included in the Thank You notification which is provided immediately after an application has been successfully submitted.

Have a copy of your bill ready. Please input your name exactly as it appears on the bill. (For example, if the name on the bill is Doe, Jon X please enter the first name as Jon X with no period. Enter the last name as Doe).

Please wait from 15 minutes to 1 hour after applying to check your enrollment status.

Two Ways to Find Out if You Qualify

Option 1: Public Assistance Programs

You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:

  • Bureau of Indian Affairs General Assistance
  • CalFresh/SNAP (Food Stamps)
  • CalWorks (TANF)/Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • LIHEAP
  • Medi-Cal/Medicaid
  • Medi-Cal for Families (Healthy Families A&B)
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • WIC

Option 2: Household Income

Household Income for 1-2 People

As of June 1, 2021

CARE

Up to $34,840

FERA

Not Eligible

Household Income for pge pay my bill by phone People

As of June 1, 2021

CARE

Up to $43,920

FERA

$43,921 - $54,900

Household Income for 4 People

As of June 1, 2021

CARE

Up to $53,000

FERA

$53,001 - $66,250

Household Income for 5 People

As of June 1, 2021

CARE

Up to pge pay my bill by phone - $77,600

Household Income for 6 People

As of June 1, 2021

CARE

Up to $71,160

FERA

$71,161 - $88,950

Household Income for 7 People

As of June 1, 2021

CARE

Up to $80,240

FERA

$80,241 - $100,300

Household Income for 8+ People

As of June 1, 2021

CARE

8 people: Up to $89,320
Each additional person: +$9,080

FERA

8 people: $89,321 - $111,650
Each extra person: +$9,080 - $11,350

If You’ve Already Enrolled

Recertification

Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.

Re-enroll

Post-Enrollment Verification

As a CARE program participant, you may be asked to verify that you are eligible.

Learn More >

Verify Now

The Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.


What is AMP?

AMP is a debt forgiveness payment plan option for customers with past due bills of $500 or greater which are 90 days of age or older.

How does AMP work?

The AMP program will forgive 1/12 of your eligible utility debt after each on-time payment of your current bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).

How do I know if my past due bills are at least 90 days old?

If the past due amount displayed on your current bill is greater than the sum of your previous two months’ bills, you most likely owe an amount that is at least 90 days old. You can also call 1-800-655-4555 to receive help in determining eligibility.

More

Where can I see my total past due amount?

Your most recent bill will display any amount past due at the time the bill was mailed. You can also call 1-800-655-4555 to receive help in determining eligibility.

What counts as an on-time payment?

An on-time payment is defined as payment that equals or exceeds the current monthly bill within 19 days of the bill date.

Where can I find information about AMP in SCE’s CPUC-approved tariffs?


Who is eligible for AMP?

To be eligible for AMP, customers must:

  1. be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program
  2. have total arrears of $500 or greater, some of which are at least 90 days old
  3. have been a customer of SCE for at least six months
  4. have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment

Unfortunately, Net Energy Metering (NEM), Direct Access (DA), and master metered customers are not eligible at this time.

Are NEM (net energy metering) customers eligible for AMP?

At this time, NEM customers are not eligible for AMP. These customers may be included in the future.

Are Direct Access (DA) customers eligible for AMP?

At this time, DA customers are not eligible for AMP. These customers may be included walmart edmond ok i 35 the future.

More

Are master metered customers eligible for AMP?

At this time, master metered customers are not eligible for AMP. These customers may be included in the future.

Can I participate in AMP if I receive service through a Community Choice Aggregator (CCA)?

Yes, customers who receive service through a CCA can participate in AMP.


What amount is eligible for debt forgiveness in AMP?

For customers who meet the above eligibility requirements, the amount eligible for the AMP is the total account past due balance as of the enrollment date not to exceed $8,000.

What amount is ineligible for debt forgiveness in AMP?

Any new bills issued on or after AMP enrollment are ineligible and will be the responsibility of the customer.

Is there a cap or maximum amount eligible for AMP forgiveness?

The maximum eligible amount for AMP forgiveness per instance of customer enrollment is $8,000.

More

What if I owe more than $8,000 in arrears?

Because AMP is limited to $8,000, any arrears greater than $8,000 will be suspended while you are on AMP. You will only be required to pay your current bill while enrolled in AMP. You will not be required to make payments towards the balance of arrears greater than are cultivated blueberries good for you while enrolled in AMP. Once you exit AMP, you will be offered a 12-month payment plan for any outstanding arrears that remain.

How many payments are necessary to complete AMP?

12 on-time payments. Additionally, after 12 on-time payments are made, your entire past due amount is forgiven up to $8,000.

What happens if I miss a payment?

You can miss up to two non-sequential payments, as long as you make up the missed payment by the next billing due date with an on-time payment of both the current bill and the missed bill. For example, you can miss a payment in March and pay both the missed bill (March) and the current bill (April) before the due date on the current bill. You cannot miss both March and April and make up both in May. This can occur twice during the 12 months you are on AMP. On the third instance, you will be removed from AMP.

What happens if I miss two sequential payments?

Customers that miss two sequential payments will be removed from AMP.

What happens to my arrears if I am removed from AMP due to missed payments?

If you are removed from AMP before reaching 12 on-time payments, there will be no impact to the debt already forgiven. For example, if you made 6 on-time payments before being removed from AMP, you will still have half your total eligible arrears forgiven. However, you will be responsible for any remaining debt that has not been forgiven.

Can I sign up for AMP again after being removed from AMP?

If you are removed from AMP, you are eligible to sign up again after a 12-month waiting period, provided you still meet the eligibility requirements. The waiting period starts the month after you are dropped from the program.

Can I sign up for AMP again if I complete the 12 on-time payments in AMP?

If you successfully complete the program, you may enroll again after a 12-month waiting period, provided you still meet the eligibility requirements. The waiting period starts the month after you complete AMP.

What other options are available to me if I am removed from AMP and still have outstanding arrears? mobile homes for rent in greenville sc that exit AMP with arrears will be offered a 12-month payment plan.

I am already on a payment plan with SCE. What happens to the payment plan if I enroll in AMP?

The payment plan will be replaced by AMP and you will have your eligible unpaid debt forgiven by making 12 on-time payments of your current bill.

Can I request a Budget Billing Plan (BBP) while on AMP?

Yes, customers can request a BBP while on AMP.

What happens if I receive Low-Income Home Energy Assistance Program (LIHEAP) assistance while on AMP?

LIHEAP assistance will be applied to the monthly bills and not the balance of the arrears. Any remaining LIHEAP amount will be held and applied to future monthly bills. 


*This information is meant as an aid to understanding AMP. It does not replace SCE’s CPUC-approved tariffs. Any inconsistencies between this material and SCE’s tariffs are unintended, and the tariffs prevail. Please refer to SCE’s tariff books for a complete list of terms and conditions of service.

pge pay my bill by phone Sub Metered Tenants great western of hickory

Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?

Or Apply by Mail

Apply Now

Non-Profit Living Facilities

Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.

Apply by Mail

Capitation Fee Program

Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?

Learn More

California LifeLine Program

If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.

Income Qualified and Want Solar? SCE Can Help

Homeowners may qualify for a free home solar system from our ken burns the west episode 8, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more

Источник: https://www.sce.com/residential/assistance/care-fera

Billing & Payment

Paperless Billing

Help PGEC reduce its carbon footprint by signing up for paperless ga power bill pay customer service. Did you know for every 1,000 members who sign up for paperless billing, over 12,000 envelopes, 24,000 sheets of paper and $5,000 in postage is saved each year? Check out how paperless benefits you and your cooperative.

How to Sign Up

If you are not currently signed up for online account access with SmartHub:

  • Sign up for new online account access through SmartHub by clicking here and completing the information required.
  • Log into your SmartHub account, click on My Profile on top menu then choose Update My Printed Bill Settings. Click on Turn off Printed Bills and choose Yes to confirm.

If you have an existing online account with SmartHub:

  • Log into your online SmartHub account and click on My Profile on top menu, then choose Update My Printed Bill Settings. Click on Turn off Printed Bills and choose Yes to confirm.

Paperless Benefits

  • View your electric bill anytime with 24/7 access to your secure online information.
  • Receive an automated e-mail notification when your monthly electric bill is ready. 
  • Easily review your electric usage, payment and billing history.
  • Pay your electric bill online for free. 

The following payment options allow for paperless billing: online bill payment through SmartHub, automatic bill pay (bank draft), recurring credit card payments or bill pay service offered through your bank.

If you have any questions about going paperless please call us at 804-834-2424.

Источник: https://www.pgec.coop/billing-payment

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